Fortunately, there are other bowling alleys in Houston, and my wife and I (along with our 4 friends) will make sure to give our business to bowling alleys that actually care about decent customer service. You can sign up by visiting /mvb-rewards.
Instead of providing us with a comp and/or giving us a coupon to entice us to return, she just stood there and said "we'll make sure to fix the problem." I normally don't expect a comp from a business, but the experience was such a joke that I thought she might have made some effort to try to win our (future) business. At Bowlmor Lanes, we offer specials throughout the week and exclusive discounts and coupons on bowling and food/drinks throughout the year for our MVB members. When we were all checking out (all 6 of us), I explained to the manager (a young woman with a nose ring) what had happened. Unfortunately, the gutter that was "protecting" the 10 pin had a bowling ball in it that knocked her throw off line. 1 of 4 Fun & Games in Cupertino Fun & Games, Bowling Alleys 222 West 44th Street, Cupertino, CA 95014 Open today: 4:00 PM - 11:00 PM Save mini Fremont, California 8662 4189 Fun bowling alley, pool tables, arcade, air hockey Review of Bowlmor Lanes Reviewed MaWe have gone to Bowlmor. During the last game that I was bowling, one of my friends was about to make a spare. As a result, I was forced to use the very crappy house balls. After the first game, one of the employees suggested that I not use my own bowling ball because "we don't take responsibility if your ball is damaged." In over 35 years of bowling, I've never had an employee from a bowling alley have to warn me that my bowling ball might be damaged. This problem persisted even though we told 3 different employees about it. First of all, our ball return wasn't working properly. This wouldn't have been so bad if the bowling alley hadn't been such a joke. First of all, the games were over $9 a game per person, and the shoes were over $5.
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